What data do we collect?
During the registration process, we would request the following data from our clients:
Personal identification information (full name, email address, date of birth, ethnicity, phone number, GP name and address, how you found out about our service).
How will we use your data?
We collect your data so that we can:
Consider your request for our services.
Signpost you to other services wherever appropriate.
We may share information to your GP or other healthcare providers where appropriate.
Law enforcement agencies if legally required in order to satisfy our duty of care.
How do we store your data?
We securely store your data in a secure cloud service. We will keep your data for 7 years in accordance with the BPS Guidance. Once this time period has expired, we will delete your data.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to the processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: firstname.lastname@example.org.
What is our cookies policy?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
Understanding how you use our website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
Functionality – We use these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – We use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes share some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies?
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy policies of other websites
How to contact us?
Email us at: email@example.com
How to contact the appropriate authority?
Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
How do we collect your data?
What is your data protection right?
All data provided to us will be at your discretion and consent. We collect data and process data when you:
Register online for any of our services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
We may also receive your data indirectly from the following sources:
GP and other healthcare providers with your consent.
Our website may include links to third-party applications. Using these applications may allow third parties to collect or share data about you. We have no control over these third-party applications and are not responsible for their privacy statements. We encourage you to read the privacy policies for any third-party applications you may use, through our website.